How it works

Three short steps, all over one phone call

We don't take orders or payments through this website. Every enquiry is handled by our advisory team over the phone, so you can ask questions as they come up.

Step 01

Call and describe how you use your phone

No account, no forms, no personal data typed into a website. You call 0330 520 2473 and tell our team roughly how much data you use, how many lines you need, and anything that matters to you — coverage in a specific area, EU travel, a fixed budget.

Data you useRough estimate is fine
Number of lines1 or several
Anything else that mattersCoverage, travel, budget
Step 02

We shortlist two or three packages that fit

Using the four categories on our Monthly Packages page, our team narrows the current market down to a small shortlist, and explains contract length, price-rise terms and any catches — including reasons a package might not suit you.

01

Light

02

Everyday

03

Streaming

04

Unlimited

Step 03

You decide — we point you to the next step

If something fits, we explain exactly how to complete the sign-up directly with the provider — we're an advisory service, so you always sign up on the provider's own terms. If nothing suits you on the call, that's a fine outcome too; there's no obligation.

  • No pressure to decide on the call
  • No payment or card details taken by us
  • You always sign up directly with the provider
A note on how we're paid

Where relevant, Ivory Gate SIM may receive a referral arrangement from a provider when a call results in a sign-up. This never changes the price you pay, and it never influences which category we place a package in — our sorting is based on data, price and contract terms, not commission.

Common questions

Before you call

Do I need to have my details ready?

Not specifically — just a rough idea of how you use your phone. If you're switching from an existing provider, having your current data usage to hand (many providers show this in their app) helps us narrow things down faster.

Is the call free?

Our advice is free. The call itself is charged at your provider's standard rate for calling a UK landline/mobile number, the same as any other call.

Will you sign me up on the call?

We'll point you to the right next step, which is usually completing sign-up directly with the provider you choose. We don't take payment details on this website or over the phone.

What if none of the packages suit me?

That happens, and it's a fine outcome. We'd rather tell you honestly that nothing fits than talk you into something that doesn't.